Incoming server should be: imap.gmail.com, your username should be the start of your email address without the '@gmail.com' section and your password should be the app-specific password, NOT the account password that was previoulsy used) This will open a list of the SMTP servers you have set.
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Change your default email app
* You can also set your default email app in the preferences of your third-party email app.
Overview
Apple Mail is the default email client that comes with every Mac using OS X 10.0 or later. This guide will show you how to configure your Apple Mail application to access email for your Media Temple server.
This article is primarily for Mail version 10.2 on Sierra (OSX 10.12.32). Your version of Apple Mail may vary depending on the version of Mac OSX you are using.
Requirements
Before you start, be sure to have these handy:
READ ME FIRST
This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by Media Temple. Please take a moment to review the Statement of Support.
Instructions
Let's begin!
1. Open Mail. If you haven't added a new account yet, you'll be taken directly to the Add Account prompt. If you're adding an additional account, or this prompt doesn't otherwise load automatically, you'll need to select Add Account from the Mail menu.![]()
2. From the Add Account prompt, select Add Other Mail Account... and click Continue.
3. Enter your email account information and click create.
When an autodiscover setting has been unsuccessful, the message 'Unable to verify account name or password' will appear in a new settings box. 5. Fill in the fields using your email info and access domain. If you do not see this box and are using a version of Apple Mail that was released prior to OSX Sierra, skip to 'Additional steps for older versions of apple mail'. ![]()
5. Fill in the fields using your email info and access domain. If you do not see this box and are using a version of Apple Mail that was released prior to OSX Sierra, skip to 'Additional steps for older versions of apple mail'.
Please note that by default, Apple Mail versions 10 and higher use secure (SSL) connections for both incoming and outgoing servers. We highly recommend that you do not change this, but SSL and port settings may be modified under server settings in the preferences menu once setup is complete.
6. You'll then be asked to confirm which apps that you'd like to attach the email account to. Select email and any others that you'd like and click Done.
That's it! You just configured your Media Temple email address on Apple Mail. As always, if you have any questions, please feel free contact Media Temple's award winning 24/7 support.
Additional steps for older versions of Apple Mail
To maintain functionality and security, Media Temple recommends that you update to the latest Apple Mail version available.
Older versions of Apple Mail may show two separate boxes for the incoming and outgoing server settings. If this is true for you, use the following settings:
Account Type:
We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP worksUsing Email: How IMAP works.
Incoming Server Info
Incoming Mail server: Your email access domain.
Incoming Mail Server: Either your IP address or mail.mt-example.com
Path Prefix: Enter /INBOX here (all capital letters).
Port: You will want to connect using the correct port based on the settings you have selected.
Outgoing Mail Server: Either your IP address or mail.mt-example.com
Port: You will want to connect using the correct port based on the settings you have selected.
NOTE:
You may encounter an Unverified SSL Certificate warning if you have chosen to connect with SSL. This is common if you do not have your own SSL Certificate installed. You can add the certificate to your trust settings to avoid seeing this message in the future. The encryption in use IS safe, so you can safely select 'Connect' to continue.
NOTE:
You may encounter an Unverified SSL Certificate warning if you have chosen to connect with SSL. This is common if you do not have your own SSL Certificate installed. The Grid does not allow you to install your own SSL on email. To avoid seeing this message in the future, add the existing certificate to your trust settings. The encryption in use IS safe, so you can safely select 'Connect' to continue.
That's it! You just configured your Media Temple email address on Apple Mail. As always, if you have any questions, please feel free contact Media Temple's award winning 24/7 support.
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